Terms & Conditions

By accessing this website or engaging Media Flame for any service, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use this website or our services.

These Terms apply to all visitors, leads, and clients. Media Flame reserves the right to update these Terms at any time. Continued use of the site or our services following any changes constitutes acceptance of the updated Terms.

Media Flame provides digital marketing services including, but not limited to:

• Paid advertising management (Meta Ads, Google Ads)
• Search engine optimisation (SEO)
• Brand strategy and identity
• Content creation and social media management
• Website design and hosting
• Growth consulting

The specific scope of services, deliverables, timelines, and pricing are agreed separately in a written service agreement or proposal signed by both parties. In the event of any conflict between these Terms and a signed agreement, the signed agreement takes precedence.

As a client, you agree to:

• Provide accurate, complete, and up-to-date information required for us to deliver services
• Grant Media Flame the necessary access to accounts, platforms, and assets needed to perform agreed work
• Review and approve deliverables within the timeframes specified in your service agreement
• Ensure that any materials, content, or assets you provide do not infringe on third-party intellectual property rights
• Notify Media Flame promptly of any changes that may affect the delivery of services

Delays caused by the client's failure to meet these responsibilities may affect timelines and deliverables. Media Flame will not be held liable for such delays.

Specific pricing, payment schedules, and billing terms are defined in your individual service agreement or proposal. Unless otherwise agreed in writing:

• Invoices are due within 14 days of issuance
• A deposit may be required before work begins, as specified in the agreement
• Late payments may result in a pause of services until outstanding balances are cleared
• All prices are quoted exclusive of VAT unless otherwise stated

Media Flame reserves the right to charge interest on overdue invoices in accordance with applicable law in the Republic of Cyprus.

Upon receipt of full payment for the agreed services, all work product created specifically for the client (including designs, copy, ad creatives, and strategy documents) becomes the property of the client.

Until full payment is received, all work product remains the intellectual property of Media Flame. Media Flame retains the right to use completed work in its portfolio and for promotional purposes unless the client requests otherwise in writing.

Any third-party assets, tools, or software used in the delivery of services remain subject to their respective licences and ownership terms.

Media Flame will deliver services with reasonable skill and care. However, we cannot guarantee specific business outcomes, advertising results, or revenue targets, as these depend on many factors outside our control.

To the maximum extent permitted by law, Media Flame's total liability to a client for any claim arising from the provision of services shall not exceed the total fees paid by that client in the three months preceding the claim.

Media Flame will not be liable for any indirect, incidental, or consequential losses, including lost profits, loss of data, or business interruption, even if we have been advised of the possibility of such losses.

Nothing in these Terms excludes liability for fraud, death, or personal injury caused by our negligence.

Both parties agree to keep confidential any proprietary information, business data, strategies, or materials shared during the course of the engagement. This obligation continues for two years after the end of the engagement.

This does not apply to information that is publicly available, was already known to the receiving party, or is required to be disclosed by law.

Either party may terminate a service engagement by providing written notice as specified in the individual service agreement. Unless otherwise agreed:

• 30 days written notice is required to terminate ongoing retainer engagements
• Work completed up to the termination date will be invoiced and is payable
• Media Flame reserves the right to terminate immediately if a client acts in breach of these Terms or in a manner that is unlawful or damaging to Media Flame's reputation

These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of Cyprus. Any disputes arising from these Terms or from the provision of services shall be subject to the exclusive jurisdiction of the courts of Cyprus.

For any legal enquiries, disputes, or notices, please contact us in writing:

Media Flame
Georgiou Skarimba, Limassol, Cyprus
Email: info@mediaflame.net
Phone: +357 97933321